Q. Do you ship internationally?
A. We are happy to ship our products anywhere in the world, including APO addresses.

Q. Can I find Longhairlovers products in stores?
A. Our products are currently available from our online company directly to the consumer.

Q. What is the average shipping time?
A. Orders are usually filled and shipped within 24 hours, and are received by U.S. customers in 3 to 5 business days. In the rare instance of a backorder, shipments may take slightly longer. Shipments to international customers may take a approximately one week to arrive.

Q. Do you offer Express Shipping?
A. We are happy offer express shipping on an individual basis. If you would like to use express shipping, please contact us at longhairlovers@hotmail.com or by calling 1-800-878-5756.

Q. I'm nervous about ordering online. Is there any other way to order?
A. If you prefer to order offline, you may fax your order to 1-866-305-0635 or fill out our mailorder form and mail to: Longhairlovers.com, Inc., 574 Woodland Dr., Circleville, OH 43113.

Q. Why don't you take phone orders?
We've found that it's not cost effective to have operators on stand-by to take phone orders. In order to keep our retail prices down, we only accept orders via our secure web site, fax, and mail.

Q. I prefer not to use a credit card. Do you accept checks?
A. We gladly accept checks and money orders accompanying our mailorder form. However, we will wait for the check to clear before shipping your order.